HRDQ Reseller News

Excuses, Excuses: How to Overcome the Employee Blame Game

Wednesday, May 16, 2012 2pm-3pm ET

Overview

You’ve probably seen and heard it all—employees who point fingers, tell half truths, or refuse to take responsibility for their actions in an effort to avoid confronting a performance issue. Well, it’s time to end the blame game once and for all. When it comes to effective coaching, the key is to disarm employees and redirect their attention to productive problem-solving meetings. And this webinar tells you exactly how to do it.

The third in a series of popular coaching performance webinars, Excuses, Excuses: How to Overcome the Employee Blame Game is an hour-long session dedicated to the topic of recognizing and overcoming employee excuses. Subject matter expert and author Ken Phillips explores four different types of excuses and offers strategies for handling them effectively and with skill.

What You Will Learn

• How to begin a performance coaching discussion and keep it on track
• Techniques that prevent employees from becoming defensive or withdrawn
• The difference between debating with employees and responding empathetically
• Four common types of excuses that surface during coaching conversations
• How to approach and overcome each type of excuse
• Next steps and action plans that encourage improvement

Who Should Attend

• Supervisors
• Managers
• Front-line leaders
• Human resources professionals
• Organizational coaches

Based on Coaching Skills Inventory.

Register today!

Time not convenient? Register and you will automatically receive a link to download the recording.

Courageous Leadership for Women

Wednesday, April 18, 2012 from 2pm – 3pm EST

Overview

Women make up almost half of today’s workforce—a significant jump from past decades. This means women have more opportunities to shape organizations in a meaningful way, whether they are mid-level managers or top-tier executives.  But developing this influence takes skill, persistence, persuasiveness, and most of all, courage.

Courage is what gives strong women leaders their backbone. It’s what enables them to accept challenges, overcome obstacles, inspire others, and drive the bottom line.

Join us for an enlightening webinar that will show you how to develop women into courageous leaders. Subject matter expert and best selling author Bill Treasurer will discuss this important virtue, provide practical strategies to transform courage, and share real-world examples about women who have used courage to broaden their leadership influence.

What You Will Learn

• Why courage is essential to human and organizational success
• Current data about the debilitating impacts of fear on performance
• Real-world examples of courageous women at work
• The differences between two different leadership dispositions
• Strategies women can use to be more courageous at work
• How women can inspire more courageous behavior among those they lead

Who Should Attend

• Employees
• Managers
• Trainers and OD consultants
• Human resources professionals
• Women professionals

Based on the Courageous Leadership Workshop.

Register today!

Time not convenient? Register and you will automatically receive a link to download the recording.

Ten Ways to Develop Remarkable Leaders

Wed, March 7, 2012 from 2pm – 3pm EDT

Overview

Research proves it. The “best companies to work for” are more productive and more profitable than their stock market peers. But a great workplace is not something that can be achieved in a quarter—or even a year.

We are all born with a unique set of talents. And while these abilities certainly help leaders to evolve,   truly remarkable leaders can only become remarkable through a continuous and upward climb of learning. In other words, remarkable leaders are made. And that means leadership skills can be developed with the proper training.

The question is, does your organization have a clear-cut plan to develop its leaders? If the answer is ‘no’, then this webinar is for you. Join best-selling author and leadership expert Kevin Eikenberry for an informative one-hour session that will provide you with at least ten proven and practical ways to create Remarkable Leaders—and maybe even become one yourself.

What You Will Learn

• Four reasons why many leadership development processes fail
• Twelve keys to a successful organizational leadership development process
• Strategies for developing targeted leadership skills in a relatively small period of time
• How to create relevant learning experiences to build leadership skills

Who Should Attend

• Managers
• Leaders
• Human resources professionals
• Trainers
• OD consultants

Based on Remarkable Leadership Workshop.

Register today!

Time not convenient? Register and you will automatically receive a link to download the recording.

Building the Great Workplace: The Role of Learning and Development

Wed, February 15, 2012 from 2pm – 3pm EST

Overview

Research proves it. The “best companies to work for” are more productive and more profitable than their stock market peers. But a great workplace is not something that can be achieved in a quarter—or even a year.

For a great workplace to exist, employees must trust the organization implicitly, take pride in what they do, and be inspired to achieve superior performance. And that requires the involvement of the entire organization, including Learning and Development. From instilling the right language to implementing best practices, it’s this function that ensures employees have the support they need to build a great workplace in every department, under every manager and supervisor.  

Benchmarks from the Fortune 100 Best Companies to Work For annual list—including Umpqua Bank, Google, Genentech, QuikTrip, and Quicken Loans—is the basis for this webinar with Michael Burchell and Jennifer Robin, the authors of The Great Workplace: How to Build It, How to Keep It, and Why It Matters. Join them as they share lessons and insights into the unique and special opportunity that Learning and Development holds in shaping a great workplace culture.

What You Will Learn

• Explore the essential ingredients of a great workplace
• Understand the business case for developing a great workplace
• Discover the best practices that separate great workplaces from the rest
• Learn how the learning and development function is positioned at the best companies
• Realize how learning and development leaders influence the creation of a great workplace

Based on The Great Workplace Workshop.

Register today!

Time not convenient? Register and you will automatically receive a link to download the recording.

 The Matrix Manager: How to Lead in a Collaborative Environment

Wednesday, January 18, 2012 from 2pm – 3pm EST

Overview

Multi-functional teams, virtual work environments, and dotted-line reporting relationships. Modern organizations are shaped more like complex spider webs than the triangular flowcharts we learned about in Management 101. And this new structure is stretching the competencies and capabilities of even the best managers.

To achieve success in today’s world, managers need a new skill set—one that enables them to shift their focus from a traditional “command and control” approach to a more fluid and flexible “influence and collaboration” strategy.

Join us for an informative webinar that will introduce you to the world of matrix management. Organization development expert and author Jim Eicher will discuss the need for expanded competencies and offer you strategies for developing managers who can be effective in today’s interconnected and collaborative world.

What You Will Learn

• The new skill set that’s required of today’s managers
• How to balance the competencies of both traditional and matrix management
• The important balance between collaboration and individual independence
• How managers can foster global talent and build relationships across boundaries and borders
• Different ways managers can influence and persuade others to achieve mutually beneficial outcomes
• Tips for facilitating cross functional problem solving and conflict resolution

Based on NEW The Matrix Manager Inventory!

Register today!

Time not convenient? Register and you will automatically receive a link to download the recording.